Shipping policy

Delivery

We currently deliver to UK addresses only.

• FREE delivery on orders of £35 or more, which includes every 2-tub and 3-tub bundle.
• £3.95 standard delivery on orders under £35.

How long it takes

Orders are delivered within 3–4 working days. Working days are Monday to Friday, excluding UK bank holidays. Orders placed after 2pm, or at weekends, start from the next working day. You'll get an email with tracking once your order has been sent.

Delivery problems

If your order hasn't arrived within 7 working days, or arrives damaged, email us at info@furriful.com with your order number and we'll sort it out. Please check your delivery address at checkout, as we can't be responsible for orders sent to an incorrect address you entered.

Furriful · Ling Lux, Marks Hall, Margaret Roding, Dunmow, Essex CM6 1QT · info@furriful.com